<transcy>Frequent questions</transcy>

SHOPPING

How do I buy a Freely?

You can buy Freely at:

The web: buy online right here on our page and pay with credit or debit cards, bank transfer or Yape.

Instagram or Facebook: through a direct message and pay by bank transfer, Yape or with your debit or credit card.

*Yape and Bank transfer are only available in Peru

How long do shipments take?

Shipments are delivered between 1 to 4 business days after your purchase. If it is a shipment to a peruvian province, that time is the time it takes for the package to arrive at the agency, then you have to add the transit to the province where you are.

Do you ship to the province?

Yes. We ship to all of Peru with payment of S / .20 for Delivery.

Do you ship internationally?

Yes! We ship with DHL all over the world. You just have to choose your destination country and the costs will be calculated automatically at checkout. Delivery times vary depending on the destination but on average they take from 9 to 14 business days.

PRODUCTS

What material are Freely made of?

Our products are made of Peruvian cotton. They have a composition of 95% cotton and 5% spandex to ensure that they adapt to your body and that they do not deform over time. We order the fabric to be made especially for our garments and it is a very soft but consistent fabric.

Are the products made in Peru?

All of our new Freely production is 100% local. However, in our SALE we still have past production of imported products. They all go through quality control to ensure they always have the best product.

How do I know what size I am in Freely?

It is best to take a centimeter and measure the contour of your bust and hips to find the perfect size. You can find your measurements and see the step by step here.

How should I care for my Freely products?

Cotton is a very noble, recyclable material that degrades in a short time compared to synthetic materials, that's why we chose it. However, it is important that you take certain care so that your garments have a longer life cycle and maintain their colors and shape:

  • Wash your clothes freely by hand and in cold water. Do not squeeze or twist the garment as this can deform the garment.
  • Use a mild soap or detergent for delicate clothes. It is not necessary to let them soak.
  • To dry them, it is best to do it outdoors and lying on a towel. You can also hang them on a hanger to dry. We do not recommend using a tumble dryer.
  • Store them carefully and it is not necessary to iron them, the planet will thank you and your electricity bill too!